Job Shadowing initiative between Together-Razem and Citizen Information Phone Service has just started last week. Together-Razem staff visited the CIPS office in Cork to learn about their work. Aneta and Anna of Together-Razem have learnt about many aspects of Citizen Information Phone Services work i.e the channels used by Citizens Information to provide information (phone, chat (Live Advisor), web), call categorisation, IT system and performance management processes. Jean the Team Supervisor has been very helpfull and also intruduced Together-Razem to off-phone activities i.e internal Newsletter and Social Policy. Next week Citizen Information staff is coming to Together-Razem Legal Clinics. This initiative is a great step in mutual colaboration and staff and volunteers of Together-Razem woull like to thank CIPS Management for such a great opportunity to gain additional experience and to learn from each other.
New English Language courses at Together-Razem Centre start in the middle of September. Our courses are recommended by various local organizations focused on social inclusion and also by the Department of Social Protection. We offer classes for all levels of proficiency - from beginners to advanced. Our highly qualified and experienced teachers guarantee a high standard of lessons which are focused greatly on development of practical use of the language and are conducted in small groups (max 13 students). Additionally, for those who want to improve their fluency in spoken language, we offer conversations with a native speaker. On a successful completion of the course and after passing a final exam each participant receives a certificate. We can also provide documentary evidence to Social Welfare Office to certify participation in the language course. The cost of a 10 week course is only €99. At the moment we have places available on Monday at 5.30-7.00pm, Tuesday at 10-11.30am and on Thursday at 6.00-7.30pm. More levels and groups are subject to the number of students interested in participation. Please check you English level first HEREclick